Terms and Conditions

  1. Definitions
    In these general terms and conditions the following definitions apply:
    a. MetaBay: MetaBay, established at Nobelstraat 24-01, registered with the Chamber of Commerce under number 75335891, trading under the name MetaBay.
    b. Customer: the natural or legal person who enters into an agreement with MetaBay.
    c. Agreement: the agreement between MetaBay and the customer.
    d. Products: the products offered by MetaBay through its website.

  2. Applicability These general terms and conditions apply to all offers, quotations, agreements and deliveries of MetaBay.

  3. Offers and Agreements
    a. All offers from MetaBay are without obligation and valid for the period stated in the offer.
    b. An agreement between MetaBay and the customer is concluded when the customer places an order via the MetaBay website and MetaBay confirms this order.
    c. MetaBay reserves the right to refuse orders without giving any reason.

  4. Prices and Payments
    a. All prices on the MetaBay website are in euros and include VAT.
    b. The customer must pay the price for the ordered products and any shipping costs in advance via one of the payment methods offered on the website.
    c. If the customer does not pay on time, he is legally in default and MetaBay is entitled to cancel the order.

  5. Delivery
    a. MetaBay strives to deliver orders within the specified delivery time.
    b. Delivery takes place at the address specified by the customer.
    c. The risk of damage and/or loss of products rests with MetaBay until the moment of delivery.

  6. Return and cancel
    a. The customer has the right to return the order within 14 days of receipt, provided that the products are undamaged and in the original packaging.
    b. Cancellation of the order is possible as long as it has not yet been shipped. After shipment, the order can no longer be canceled.

  7. Warranty and Liability
    a. The legal warranty applies to MetaBay's products. b. MetaBay is not liable for damage caused as a result of incorrect use of the products or failure to follow the instructions.
    c. MetaBay's liability is limited to the amount of the invoice value of the relevant products.

  8. Intellectual property
    a. All intellectual property rights to the MetaBay website and the content displayed on it, including texts, images, logos, designs and software, are vested in MetaBay or its licensors.
    b. The customer is not permitted to use these intellectual property rights without the prior written consent of MetaBay.

  9. Privacy
    a. MetaBay handles personal data with care and adheres to the applicable privacy legislation.
    b. Personal data will only be used for the execution of the agreement and will not be provided to third parties without the customer's permission.

  10. Force majeur
    a. In the event of force majeure, MetaBay is entitled to suspend the performance of the agreement or to dissolve the agreement in whole or in part.
    b. Force majeure includes: war, terrorist attacks, strikes, illness of personnel, technical failures and natural disasters.

  11. Disputes and Applicable Law
    a. Dutch law applies to all agreements between MetaBay and the customer.
    b. Disputes between MetaBay and the customer will be submitted exclusively to the competent court in Zeeland-West-Brabant.

  12. Final Provisions
    a. If a provision of these general terms and conditions is void or voidable, the other provisions will remain in full force. b. These terms and conditions are subject to change by MetaBay. The amended terms and conditions take effect at the time of publication on the MetaBay website.

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